Online Returns:

If the item you have purchased is an item that we normally stock (wasn't specially ordered specifically for you), then you may return the item as long as it is still "as new" and in its original packaging. The value you paid for the item will be returned to you or applied towards another item or held as a credit in our system at your request. If the item was specially ordered for you, you may not change your mind once it has arrived. If the goods are faulty we will be very happy to meet our obligations under the Consumer Guarantees Act. Refunds do not apply to the cost of shipping as long as the goods have been shipped - if the item was shipped, this is a service that was requested, supplied and cannot be returned.

See our Terms and Conditions for more information on our policies.

How to Return:

To return them please let us know within 24 hours. To do so:

• Fill in the return form below to let us know what you are returning and why.
• We will provide you with an RMA number.
  • Please do not return the item before we have contacted you
• Make sure you write the RMA number on the delivery label or put a copy of your receipt in the box.
• Send them back within seven working days.